Ontime flight full#

You can use your credit as full or part payment towards your next flyadeal booking when booking through any of our flyadeal sales channels (airport sales office, website or call centre). If we have cancelled your flight and no alternative was offered, or the alternative flight was more than 6 hours after your original booked departure time, your booking will be cancelled and the full amount paid (less any services consumed) will be held in credit, valid for one (1) year from date of issuance. If your new departure time is more than six (6) hours after your original booked departure time you may choose to move to a new date or time of travel or cancel your booking for a refund. If you are moved to an alternative flight, and the new departure time is more than 1 hour after your original booked departure time you will be entitled to refreshments in the airport.

If you have provided us with your contact information (mobile number and / or email address) we will endeavour to notify you of any such changes as soon as possible. We will endeavour to operate our flights as per our published schedule however, we may occasionally have to change our schedules and/or cancel, terminate, divert, postpone or delay your departure.